We are proud to announce that Emperor Watch & Jewellery has once again secured first place, earning the prestigious title of “2025 Excellent Service Retailer of the Year - Chain Stores” from the Hong Kong Retail Management Association (HKRMA).

This esteemed recognition reaffirms our commitment to service excellence and reflects the relentless efforts of our entire team. Since joining the program in 2022, we have achieved extraordinary milestones, and this year, we are proud to celebrate the highest honor— Excellent Service Retailer of the Year Award, which solidifies Emperor Watch and Jewellery’s status as a leader in retail service.

This journey demonstrates our unwavering commitment to service excellence and our determination to continuously breakthrough. The success is attributed to the dedication and professionalism of frontline staff, who consistently meet the rigorous requirements of the Quality Service Assessment and excel in mystery shopper evaluations.

Let us continue to uphold our mission of “Providing Quality Service to Every Customer” , work together to reach new heights, create delightful shopping experiences for our valued customers, and lead the brand to even greater success.